How do you create a PMO Strategic Plan that provide value?
Firstly, identify that the Strategic Plan for the PMO is not the PMO Charter.
The PMO charter is the legislative mandate for the PMO. It defines the role, purpose and functions of the PMO. It expresses who the PMO's sponsors and customers are, the services that it offers, and the staffing and support structures required to deliver those services. And, it assumes that a decision to have a PMO has already been made.
Secondly, align the Strategic Plan for the PMO to the needs of the business for which the PMO exists to serve.
For example, when you do this, providing project management assistance to the organization and implementing a project management system is not the mission, rather, they become strategies in support of the goals and objectives to be achieved.
To build an outcomes-driven Strategic Plan for the PMO, it is helpful to follow a top down format.
The most commonly used and accepted format is the classical strategic planning outline. This outline consists of the following:
- Vision - this needs to be a vivid and common image
- Mission - this is the special assignment that is given to a group
- Goals - these are broad statements of future conditions
- Objectives - these are operational statements that indicate how much and by when
- Strategies - these are the set of actions that need to take place
- Needs - these are the things required to carry out the strategy
- Critical Success Factors - these are the key areas of activity in which favorable results are necessary in order to reach the goal